As of March 11, 2020, the World Health Organization has declared “Pandemic (Global Outbreak)” for New Coronary Virus Disease (COVID-19). As “pandemic” states a global outbreak, the declaration is not country based, it comes directly from WHO. Therefore, it is also binding for our country. According to the Private Health Insurance Agreements, "officially announced epidemics" are not covered in the case of a finalized case. Individuals who comply with the possible case definition will be able to apply to all health institutions, and all transactions of our policy holders who comply with this definition until the diagnosis of COVID-19 will be covered by the Private Health Insurance within the scope of the policy conditions. No fee can be charged for the COVID-19 rapid antigen test. Diseases of our insured who are completely independent of the new COVID-19 are evaluated within the special and general conditions of the contract, as previously. In the letter of the Ministry of Health General Directorate of Health Services dated 20.03.2020 and numbered 14500235-403.99, hospitals with at least two specialist physicians of the infectious diseases and clinical microbiology, chest diseases, internal medicine specialists and hospitals with a level 3 adult intensive care unit, stated as “Pandemic Hospitals” in which the patients diagnosed with COVID-19 can receive treatment. It is seen that the treatment processes of patients diagnosed with COVID-19 can be carried out in isolation conditions in the home environment, as well as inpatient treatment when the doctor indicates compliance. Public health institutions will not charge fees for individuals diagnosed with COVID-19. The approach of private health institutions to pricing is not yet clear. It would be appropriate not to apply to health institutions during the epidemic periods except emergency and mandatory situations. Our insured people can benefit from 24/7 Live and Visual Health Consultancy service from our My Health Mobile application for guidance and support ... |